In this ITOM Hub we will take a detailed look at the ServiceNow Event Management module, how it works and how you can use it within your organisation.
Event Management means different things to people. In this session we will take a look at what is possible and realistic steps that can be taken in order to achieve it. These include the timing of key decision points required along the way to prevent any issues or pitfalls later in your journey.
Philip Taphouse is the Founder and Managing Director of ITOM Solution LTD and is widely regarded as the leading expert in the field of ITOM and AIOPs with a number of large scale, high profile, global implementations under his belt.